Service Level Guarantees *

This page represents our service level guarantees and commitment to prove your satisfactory experience with us. Web Hosting, Virtual Private Servers Hosting, Domain Name Registrations, Domain Name Transfers and SSL Certificates, all are services we offer. Quality service is our primary mission we are constantly chasing to achieve, thus reaching as higher results as possible. Apart from our daily work and efforts to maintain and support stable and quality services, we are proud with our custom in-house build web based control panels. Their progressive design and functionality combines to enrich your daily efforts and pleasure while working with your control panel user interface.

99.9% Uptime Guarantee
99.9% Uptime Guarantee is our commitment to you and round-the-clock efforts to keep our network running. System uptime we strive to sustain is up to ninety-nine point nine percent of the time.
30 Days Money Back Guarantee
30 Days Money Back Guarantee is our promise for an immediate refund within the first 30 days of the web hosting service in case you are not satisfied or just change your mind for some reason.
24x7 Customer Support
24x7 Customer Support is our everlasting commitment to be on duty. Monitoring, servers' maintenance and support to your requests is our customer support twenty-four-hour work.
100% Industry Quality
100% Industry Quality is our devotion to offer top of the line hardware and its proper clustered configuration. This combined with our in-house developed software and newly innovative features achieve superb quality.
Technology Innovation
Technology Innovation represents commitment to our continuous research and development process for better and innovative technologies. Our services will keep on evolving through the live implementation and deployment of these technologies.
Test Hosting Service Free
Test Hosting Service Free is our free web hosting offer to you. Signup for a free account within several simple steps and experience what it feels like to have professional service at no cost.
Web Hosting Control Panel
Web Hosting Control Panel is a fully featured in-house developed control panel. Unlikely other hosting companies using standard control panels we prefer to build and develop our own based on our client's needs.
Domain Names Control Panel
Domain Names Control Panel is a fully featured in-house developed domain management, web based control panel, combining most of the well known controls to operate any of your domain names' functions.
Server Control Panel
Server Control Panel manages your VPS info, Reboot, Rescue OS, Bandwidth Usage, Server Graphic Stats. Additionally you get functional Webmin Control Panel for easy web based Unix system administration.
SSL Control Panel
SSL Control Panel is an interactive web based control panel where to manage SSL certificate(s) you have bought with us. You can buy SSL for a web site not hosted with us as well.

Domains

A Free Domain name with every chosen Business package, 24/7 Support.

State-of-the-Art Data Center

All clients' web sites will have the chance to be hosted on our co-located servers in data center - LambdaNet, Kiel, Germany. The datacenter is well-known for being part of the connecting internet backbones between Europe and North America. With its large number of private peerings this data center is providing fast access to all fundamental Internet networks in-between Europe and North America. Along with its strategic location it has protection against variety of intrusions - redundant power supply, modern air conditioning system, fire protection system and round-the-clock network monitoring. 24x7 Data Center Monitoring.

Website Host

Our web hosting platform (all servers) is monitored by highly trained and experienced professional technicians 24 hours a day, 7 days a week. Our team of highly qualified professional technicians cover the full spectrum of problems spotted and act in the most effective way to minimize down time or service failures.

One-click install tool

FREE software application installer you get every business hosted plan. It includes the most popular software applications. You can setup any of the following software products with just one click. Joomla, Drupal, Concrete5, WordPress, phpBB, Opencart, Prestashop. Reliability and up to date with securities and most of all the capabilities of running various up to date scripts. 99% up time, E-mail, maximum reliability with Geo-redundancy and also a very incredible performance level!

Network Architecture

As a part of the international Internet backbone between Europe and North America, our servers are using highly redundant, pan-European Tier 1 fibre-optic network which serves the basis for our hosting services at rates of 50 Gbits, featuring high bandwidth and unsurpassed availability and quality. Air-conditioning according to ET 300019-2-3-Class 3.1 keeps optimum temperature for servers to run quiet. Fire alarm systems at floor and roof level, plus fire extinguishing systems are keeping an eye. UPS (230V/48V) Diesel generator for 24 hour full load operation in case of power outage.


Website design

Solutions at Option123 Site Designers offers many marketing opportunities and helps small businesses, corporations, organizations and individuals promote their products, services and ideas. Good designer can make a world of difference and can boost your business quickly creating an online presence. Through your stylish admin panel, customizable, simple, and readable make it yours with a custom menu, header image, and background, It’s perfect for all business websites and is really easy to use and to implement. Easy page creation ready for you to add or edit your own content.

Servers

We operate more than 500 servers. Machines' parameters are: Core 2 Quad, RAM memory: 8 GB, Hard Drive: 4x900 GB SATA II Retail, Operation system runs on: Debian Linux. Servers are clustered to spread the load in a special way to sustain tremendous burden. Our Service Guarantees Because good business relations matters a lot to us and are build up throughout the years with many efforts, we would like to express our engagements to you. Namely these are our guarantees now and in the future for good performance and satisfactory quality of the services in web hosting we offer.
* Service Level Guarantees are achieved at our paid services.
All prices include VAT.