Contact Sales Department

Email us Your Questions

Contact our Sales Department over email @ sales@supportindeed.com. Make sure you describe question(s) in the most descriptive way to ensure our best understanding of your necessity. You may ask any technical details and parameters related to our services Shared and Server Hosting, Domain Services and SSL Certificate services. If you are already a client of ours and need to ask about your payment or request any other financial information stress on them within an email to us.

Chat with a Sales Person

Marketing researches show that Live Chat with a Sales Person on the other side is the way sixty to seventy percent of all people prefer if it comes to pre-sales questions. Although you chat with Sales Person you can ask for technical parameters and details of the services we offer. If you come up to a problem that needs quick help e.g. problem or difficulties with payments, this is where you can receive timely and adequate advises. Live chat is not where you can ask for technical help about your web site or web hosting, domain, server or ssl control panel.

Call us Over Phone

Contact Sales Department over telephone line. If you feel that you have to speak voice with a person of our sales team please call us at: US PHONE: , UK PHONE: and DE PHONE: . No technical support or related questions to technical problems of web hosting, domains, servers or ssl are supported over the phone. For those types of inquiries please open a trouble ticket from your web hosting, domain and ssl control panel. See more about how to contact technical support team.

Domains

A Free Domain name with every chosen Business package, 24/7 Support.

State-of-the-Art Data Center

All clients' web sites will have the chance to be hosted on our co-located servers in data center - LambdaNet, Kiel, Germany. The datacenter is well-known for being part of the connecting internet backbones between Europe and North America. With its large number of private peerings this data center is providing fast access to all fundamental Internet networks in-between Europe and North America. Along with its strategic location it has protection against variety of intrusions - redundant power supply, modern air conditioning system, fire protection system and round-the-clock network monitoring. 24x7 Data Center Monitoring.

Website Host

Our web hosting platform (all servers) is monitored by highly trained and experienced professional technicians 24 hours a day, 7 days a week. Our team of highly qualified professional technicians cover the full spectrum of problems spotted and act in the most effective way to minimize down time or service failures.

One-click install tool

FREE software application installer you get every business hosted plan. It includes the most popular software applications. You can setup any of the following software products with just one click. Joomla, Drupal, Concrete5, WordPress, phpBB, Opencart, Prestashop. Reliability and up to date with securities and most of all the capabilities of running various up to date scripts. 99% up time, E-mail, maximum reliability with Geo-redundancy and also a very incredible performance level!

Network Architecture

As a part of the international Internet backbone between Europe and North America, our servers are using highly redundant, pan-European Tier 1 fibre-optic network which serves the basis for our hosting services at rates of 50 Gbits, featuring high bandwidth and unsurpassed availability and quality. Air-conditioning according to ET 300019-2-3-Class 3.1 keeps optimum temperature for servers to run quiet. Fire alarm systems at floor and roof level, plus fire extinguishing systems are keeping an eye. UPS (230V/48V) Diesel generator for 24 hour full load operation in case of power outage.


Website design

Solutions at Option123 Site Designers offers many marketing opportunities and helps small businesses, corporations, organizations and individuals promote their products, services and ideas. Good designer can make a world of difference and can boost your business quickly creating an online presence. Through your stylish admin panel, customizable, simple, and readable make it yours with a custom menu, header image, and background, It’s perfect for all business websites and is really easy to use and to implement. Easy page creation ready for you to add or edit your own content.

Servers

We operate more than 500 servers. Machines' parameters are: Core 2 Quad, RAM memory: 8 GB, Hard Drive: 4x900 GB SATA II Retail, Operation system runs on: Debian Linux. Servers are clustered to spread the load in a special way to sustain tremendous burden. Our Service Guarantees Because good business relations matters a lot to us and are build up throughout the years with many efforts, we would like to express our engagements to you. Namely these are our guarantees now and in the future for good performance and satisfactory quality of the services in web hosting we offer.
All prices include VAT.